TrustShop: Product Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Featured images gallery
Effortlessly manage and display product reviews to increase sales and build trust.
TrustShop helps you collect and manage authentic product reviews to build credibility, enhance SEO, and drive more sales. With personalized review displays and automated email campaigns, you can engage customers effectively. Tailored coupons and social validation further enhance trust and boost conversions. TrustShop simplifies review management, making it essential for growing your Shopify business.
- Manage and categorize product reviews with a user-friendly dashboard.
- Customize review displays to fit your brand and enhance credibility.
- Automate engaging review requests through personalized email campaigns.
- Boost sales by offering coupons tied to reviews and ratings.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Vietnamese, Chinese (Simplified), Chinese (Traditional), Dutch, French, Japanese, Italian, and Portuguese (Brazil)
Works with
- Customer accounts
- Shopify Flow
- Judge.me Product Reviews App
- TYDAL Product Reviews App
- Loox ‑ Product Reviews App
- Junip ‑ Product Reviews App
- Okendo: Reviews & Loyalty
Categories
Display options
Ways to collect reviews
Display options
Pricing
Basic
Free
- Photo reviews only
- Basic widget displays
- Request reviews feature
- Google rich snippet
Standard
$9.90 / month
- Photo & video reviews
- Full widget displays
- Review requests with discount codes
- Google rich snippet & Shopping
- Group product support
7-day free trial
Enterprise
$29 / month
- All Standard Features & More
- Review detail page
- Custom domain branding
- Collect reviews via QR Code
- Automatic review translation
- Multi-Language widget
7-day free trial
Ultimate
$99 / month
- All Enterprise Features & More
- Customer success manager
- Dedicated server
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (377)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing store credibility and increasing conversions through trust badges and social proof pop-ups. They appreciate its multilingual support, customizable email messaging, and user-friendly interface that simplifies review management. The installation process is straightforward, and the customer support team is praised for their responsiveness and proactive approach in resolving issues, significantly boosting merchant satisfaction.
We have been using this app for a long time. We were impressed by the simple installation and the many helpful features. Above all, the multilingualism with the individual translation options, the creation of email messages to our customers and the detailed display options on our online shop are great. The support team is always on hand to answer questions and make adjustments, which we really appreciate. We are very satisfied and can only recommend TrustShop.
Dear valued customer,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that TrustShop has been a valuable tool for your business over a long period.
We take great pride in creating a solution that's both easy to install and packed with helpful features. Your appreciation for our multilingual capabilities, custom translation options, email messaging system, and detailed display options is exactly what motivates our team to continue improving.
Our support team is delighted to know that their assistance has been helpful. We're always here to answer questions and make adjustments to ensure TrustShop meets your specific needs.
Thank you again for your recommendation and continued trust in our service. We look forward to supporting your business for many more years to come!
Warm regards,
The TrustShop Team
I gave some recommendations that I believed to be an upgrade and they implemented it. Very responsive and caring to customer needs. I greatly appreciate this developer and service team.
Avoid TrustShop—Terrible App & Zero Support!
This is one of the worst apps I've experienced. I installed TrustShop on my store and uploaded reviews via a CSV file. Only after the upload did I discover that integrating the reviews required me to manually insert code onto every product page myself. I'm not a coding expert and expected an automated, user-friendly process—not extra work that feels like I'm doing TrustShop's job for them.
Even worse, after deleting the app, the reviews stayed on my store’s landing page but weren’t connected to the individual product pages. Customers click on products expecting reviews and find none. This disconnect severely undermines my website's credibility.
Adding insult to injury, there's no live chat support—just a message promising that someone will respond eventually via email. Save yourself stress and credibility issues—avoid this app like the plague!
Dear Wassi Nutrition,
Thank you for your feedback. We're truly sorry to hear about your frustrating experience with our app.
Our support records show we were able to successfully address the issue with star ratings remaining on your collection pages. As we clarified during our conversation, those stars were actually coming from your page builder app using our metafields, not from our application itself. We understand this technical distinction might not have been clear initially, which led to your understandable frustration.
We value your honest feedback as it helps us identify areas for improvement. Based on your input, we're exploring ways to make our integration process more automated and user-friendly for merchants of all technical backgrounds.
We hope you'll consider giving our app another chance in the future as we continue to enhance our user experience. If you need any further assistance, our support team remains at your service.
Best regards,
The TrustShop Team
Support
App support provided by TrustShop.
Or visit their support portalResources
Launched
November 15, 2023
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