TrustReviews: Product Reviews
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Effortlessly collect, display, and manage product reviews, so you build trust and boost conversions
With TrustReviews, collecting and displaying customer feedback is effortless. Set up takes minutes, looks great on any theme, and you can start building social proof right away by asking previous customers for a review. Place reviews where they convert best: product page, collection page, homepage, and even on Google Shopping. Import your reviews from Ali Express, Amazon or from a csv. Get unlimited requests, AI insights, and custom support on the Unlimited plan and grow your sales today.
- Set up in minutes, no coding needed, works with your theme instantly.
- Send review requests after every order and watch feedback roll in on autopilot
- Customizable review widgets let you showcase feedback in list, grid, or carousel
- Easily manage reviews: approve, reply, or flag them before they go live
Languages
French, English, Italian, Norwegian, and German
Works with
- Customer accounts
- Shopify Flow
- Shopify Admin
- Google Shopping
- Klaviyo
- Love Loyalty
- Loyalty Lion
- Pushowl
- Smile.io
Categories
Display options
SEO tools
Monitoring performance
Pricing
Choose the plan that best fits your business.
Free
Free to install
$0.05 per SMS if you setup sms review requests
Features
- 10 monthly review request email/ orders
- Reviews widgets & ratings medals
- Reviews carousel & cards
- Automated review requests & moderation
- Easily import reviews & Aliexpress sync
- SEO optimization
Unlimited
$13.99 / month
or $119.88/year and save 29%
$0.05 per SMS if you setup sms review requests
Features
- Unlimited review requests & follow ups
- AI sentiment analysis & Q&A
- Custom Domain for Emails
- Highly customizable widgets
- Product grouping
- Auto translation & language filter
- All features in the free plan
14-day free trial
Unlimited +AI
$24.99 / month
or $209.88/year and save 30%
$0.05 per SMS if you setup sms review requests
Features
- AI auto-reply to reviews
- AI summary widget
- AI insights & analytics
- AI Review Ranking (coming soon)
- AI Pain Point Detection (coming soon)
- AI Social Proof Snippets (coming soon)
- Everything in Unlimited plan
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (312)
Le pire support client que j'ai connu sur Shopify. Mon problème m'a été annoncé comme « résolu » au moins 6 fois — et à chaque fois, rien n'était réglé. Il fallait tout réexpliquer depuis le début, pour recevoir encore une fausse confirmation de résolution.
Pire : le support ne comprend pas les demandes. Les réponses sont à côté de la plaque, on tourne en rond pendant des semaines sans aucune avancée concrète.
Résultat : une perte de temps totale, le problème n'est toujours pas résolu à ce jour. Je ne peux pas recommander une application dont le SAV vous fait perdre des semaines voir des mois en vous mentant sur l'état de votre dossier.
Good morning, Dan here the owner of Trust Reviews. I am very sorry to read this review and having read your full conversation, I can see there are a few issues here.
1) For some reason, and this has never happened before, your email provider was blocking our emails, therefore repeated emails to you were bouncing back repeatedly (I have sent you the screenshots as proof of this) - the customer service advisory explained this multiple times and asked for you to move the conversation over to the chatbot but I guess this message may not have gotten through. I am looking in to why this happened and how we can get around it in the future, and can only apologise.
2) Communication breakdown. If I am honest, I struggled to follow the messages on both sides. However, this is on us and we should have done a better job of asking the right questions to determine what exactly you wanted. However. this was also not helped by the fact most of our emails didn't get through to you.
3) The repeated issues with the import were limited by your plan and then user error, which we resolved.
Again, I am very sorry your experience was stressful and took longer than it should have done, and I will be speaking to the customer service team to ensure we have procedures in place for this.
great support!
Der Preis ist fair, die sections sehen gut aus und der Support hat super geholfen.
Support
App support provided by TrustApps.
Resources
Launched
August 23, 2021 · Changelog
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