Tracktor Order Tracking

Name: Tracktor Order Tracking
Brand: ShopPad Inc.
Rating: 4.5 (143 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.5 (143)
Developer: ShopPad Inc.

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Add real-time order tracking, custom tracking statuses, and package lookup to your store.

Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration.

Track orders across the globe with over 1,700 integrated carriers
Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
Send email/SMS notifications based on package events (delivery, exception, etc)
Manage what customers see with your fully-customizable tracking page
Our friendly USA-based support team is here if you need any help

Highlights: Use directly in Shopify admin

Languages

English

Works with

Shopify Flow
Klaviyo
MESA
Omnisend
OrderlyEmails
Webhooks
Flow

Pricing

Affiliate

Free

All features of the Essential plan
Includes 10 orders per month
FREE for partner development stores

Lite

$4.99 / month

$0.05 per extra order

1,900+ Carrier Integrations
Real-time Tracking Page in Your Store
Shopify Email & SMS Integration
Includes 200 orders per month

14-day free trial

Starter

$8.99 / month

$0.05 per extra order

All features of the Lite plan, plus:
Dropship Location Substitution
Estimated Delivery Date
Checkpoint Translation
Remove Tracktor Branding
Includes 400 orders per month
+more!

14-day free trial

Essential

$49.99 / month

$0.05 per extra order

All features of the Starter plan, plus:
Product Recommendations
Export Order & Fulfillment CSV's
Customize HTML & CSS
Custom Order Statuses
Includes 2,000 orders per month
+more!

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (143)

Overall rating

4.5

Counts per rating level

88% of ratings are 5 stars
126
4% of ratings are 4 stars
6
1% of ratings are 3 stars
2
2% of ratings are 2 stars
3
4% of ratings are 1 stars
6

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction with its detailed order tracking features, which reduce inquiries about order statuses. They praise its easy installation, user-friendly interface, and seamless Shopify integration. Key benefits include customizable tracking pages and the ability to hide carrier information. The app offers reliable performance and exceptional customer support, with responsive help in customization and setup, all at a reasonable cost.

Edited November 24, 2025

We had constant order issues with orders not tracking properly. It was also extremely slow, overall we had to move over to another platform because the experience for our customers wasn't great.

Celeste Adore

Australia

Over 2 years using the app

November 24, 2025

Excellent app. It provides the necessary delivery information to satisfy buyers, and the features are amazing and graphic.

Lacatang Shop

United States

5 months using the app

September 17, 2025

The usability of this app is amazing! So far we have had very minimal issues, and the issues I have had, the staff have been SUPER helpful! 100% recommend to use Tracktor!!

Chesko

Australia

4 months using the app