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Increase customer lifetime value and establish predictable revenue with Shopify Subscriptions
Give your customers the option to receive the products they love on a regular basis by offering subscriptions on your store. Whether you sell all your products as a subscription or just a few, Shopify Subscriptions makes it easy to set up and launch subscriptions, directly from Shopify admin. Your customers can conveniently pause or skip orders and update payment and shipping details right from their account.
- Offer auto-billed subscriptions (renew weekly, monthly or yearly) with discounts
- Allow your customers to cancel, skip, or pause subscriptions
- Use customizable email templates for order confirmations or payment reminders
- Access reporting to analyze your store’s subscription performance
- Easily transfer existing subscription contracts to Shopify Subscriptions
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), and Czech
Works with
Categories
Subscription types
Pricing you can set
Reviews (204)
In general, it works seemlesly. There seems to be a glitch in which in the products I select for subscription, two subscription options appear. I have not been able to remove those. It'll be great if I can modify subcription date, so I can match all my monthly Chocolate memberships and fullfill / ship the same week of the month. Also, some members / contracts are cancelled with no appparent reason, then my cliente must do a new contract
Recurring orders use the due date and time of the original order and needs to be manually updated. Customers can not make modifications to subscription contents or due date/time. They must cancel the subscription and recreate. No relevant reporting available. No alert to shop owner when subscriptions don't run. Shop owner cannot edit customer subscriptions.
The two most glaringly missing features are:
1. Reschedule upcoming shipment dates
2. Early shipment of upcoming order
These would be easy to implement (build #1 and you basically get #2 for free, since you can just "reschedule" to ship today).
I don't have very advanced subscription needs, just the absolute basics, and this is working perfectly for that. The ability for me to change and edit most parameters of the subscription for customers has been a major plus. And it's free??? Can't go wrong there!
It's frustrating that Shopify Subscriptions doesn't offer better in-app analytics. Key use cases that are missing for us include by-store (physical retail) subscription pickup reporting. Each store struggles to review how by-store subscription pickups will happen in any given period. Additionally, there is little in the way of notification functionality to let us know when a new customers subscribes or cancels. We have to monitor this ourselves. Frankly, I believe this app could be so much more functional if Shopify would invest more in it's own app ecosystem instead of allowing third parties to milk Shopify Pro customers like us for every dollar just to implement a reasonable Wine Club (our store's use case).
Support
App support provided by Shopify.
Get supportResources
Developer
151 O’Connor St, Ottawa, ON, ON, CA
Source code
Launched
January 31, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics, Online Store
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Edit customers
Customer data
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Edit products
Products or collections
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Edit orders
All order details or Subscription contracts
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View store analytics
Analytics
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Edit your Online Store
Theme, metaobject definitions, or metaobjects
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Edit other data
Locales, locations, customer payment methods, or translations
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