Shopify Subscriptions

This app is majorly undeveloped and has caused me nothing but time, headaches, and problems.
1. No search function to easily look up subscriptions by customer or product.
2. Very limited function for customers, they cannot add/delete products to a recurring subscription or even alter frequency. Causing a lot of wasted time for our staff to help with a basic function.
3. No option to choose a date or have a subscription run early. Usually, resorting to customers having to cancel or our staff having to do a very tedious work around that again wastes time.
4. If you pause a subscription and restart it is for the next billing cycle as originally set up, not for that day.
5. Lots of glitches with skipped inventory and no way to alert shopowner. to skipped subscriptions.
6. Importing from another app is inadvisable. Formatting is a nightmare and even though there is supposedly a failsafe to prevent duplicate subscriptions. We got quite a few, even some in triple. Worse when speaking to a customer that had a triplicate subscription, she only saw one in her account.

We have had a lot of cancellations and unhappy customers. Save yourself some time, You are better off with a third party app.

The Subscription App has not only streamlined our membership process and provided consistent monthly support from our community, but it has also enabled us to effectively track one of our key revenue streams. This is crucial for ensuring the smooth operation of our business and the successful allocation of our initiatives across the African continent.

In general, it works seemlesly. There seems to be a glitch in which in the products I select for subscription, two subscription options appear. I have not been able to remove those. It'll be great if I can modify subcription date, so I can match all my monthly Chocolate memberships and fullfill / ship the same week of the month. Also, some members / contracts are cancelled with no appparent reason, then my cliente must do a new contract