Klarna On‑Site Messaging
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Convert more sales with flexible and customized On-site Messaging about Klarna as a payment method.
This app is for merchants with an active Klarna Payments integration. Note: this app will not add Klarna as a payment method. Use this app to boost your business with messaging that lets your shoppers know that Klarna is an available payment option throughout the entire shopping journey.
- Promote the availability of payment options like Klarna and increase sales.
- Customize and personalize your messaging to maximize conversions.
- Optionally extend order data sharing.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Categories
Banner type
Customization
Reviews (111)
Glitchy. Not easy to uninstall (try to lock you in). High fees for what it is.
Seems impossible to:
1. Remove the payment option from checkout
2. Remove banner from product pages
AVOID.
Thank you for your review. Sorry to hear you had trouble uninstalling the app. The uninstallation process is the same as for any other Shopify app, you uninstall the app from within your Shopify apps with a few clicks. We would love to hear more if there was anything unexpected about this, or if our guidance on this process could be improved.
WARNING! Do not use Klarna with Shopify payments! If a customer reports a return in Klarna it automatically comes through as a dispute due to a Shopify error. Even after providing the evidence with a dispute they are always automatically 'lost' because it isn't a real dispute (but created by a software error)
Check this community thread for people loosing hundreds or even thousands due to this issue https://community.shopify.com/c/payments-shipping-and/shopify-opens-disputes-for-returns-via-klarna-payments/m-p/2824337
Shopify support claim nothing can be done from their end about 'disputes' although it is their error that creates it. On our store Klarna as an independent payment platform does not create this issue, it is specifically related to it being used with Shopify payments.
Hi Gathershop,
Thanks for your feedback! Shopify is aware of this issue and is actively working on this with their payments partner and Klarna. We expect that there will be improvements to the disputes issues in the coming months. If you believe a dispute has been mishandled, can you reach out to us at merchant@klarna.com so that we can understand the context? Thanks.
We hope that in the future you will consider updating this review to reflect your experience with the On-site Messaging app, which is not related to payments.
Very bad, installed the plugin but it doesn't show staging information
Hello,
Thank you for your review! We'd love to understand better the functionality you were hoping to see - could you please reach out to us on merchant@klarna.com with more information and we'd be happy to advise further? Thank you in advance!
Support
App support provided by Klarna.
Resources
Launched
June 10, 2019
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